WEBSITE DISCLAIMER

1. ABOUT THIS WEBSITE

This website is operated by SSP Delivery Limited and provides information about our courier and delivery services.

We make reasonable efforts to ensure that information published on this website is accurate and up to date. However, information may change from time to time and we cannot guarantee that all website information will always be complete, current or free from errors or omissions.

2. WEBSITE INFORMATION

Information provided on this website is intended for general information and guidance about SSP Delivery Limited and the services we offer.

Information about our services, vehicles, vehicle capacities, delivery areas, prices, availability and operating arrangements may change from time to time and may depend on the specific requirements of an individual delivery.

Website information does not constitute a confirmed booking, quotation or contract unless expressly confirmed by SSP Delivery Limited.

Where a specific quotation, booking confirmation or other written agreement has been provided by SSP Delivery Limited, the specific terms applicable to that quotation or booking will apply.

3. QUOTATIONS AND PRICES

Any prices, price examples, estimates or pricing information displayed on this website are provided for general guidance unless expressly stated otherwise.

A final delivery price may depend on factors including:

• Collection and delivery locations
• Distance and route requirements
• Vehicle type and availability
• Weight and dimensions of the goods
• Number of items
• Loading and unloading requirements
• Waiting time
• Access and parking requirements
• Additional stops
• Additional services requested
• Special handling requirements
• Other circumstances affecting the delivery

A quotation provided specifically for a delivery will take priority over general pricing information displayed on this website.

A quotation is not a confirmed booking until SSP Delivery Limited has accepted and confirmed the booking.

4. VEHICLE AND LOAD INFORMATION

Vehicle types, dimensions, loading areas, load volumes, payload information and pallet capacities displayed on this website are provided as general guidance only.

Actual vehicle capacity may vary depending on the specific vehicle, vehicle configuration, internal fittings, equipment, payload restrictions, road and legal requirements and the goods being transported.

The vehicle capacity information displayed on this website should not be treated as a guarantee that a particular vehicle will be suitable for every load.

Customers are responsible for providing accurate information about the goods, including their weight, dimensions, quantity and any special handling requirements, so that an appropriate vehicle can be selected.

If the information supplied by a customer is inaccurate or incomplete, SSP Delivery Limited may need to change the vehicle, arrangements or price, subject to the circumstances of the booking.

5. SERVICE AVAILABILITY

Information displayed on this website does not guarantee the availability of a particular vehicle, driver, collection time, delivery time or service.

Availability may depend on vehicle availability, driver availability, location, timing, load requirements and other operational circumstances.

A delivery booking is confirmed only when SSP Delivery Limited has accepted and confirmed the booking.

6. DELIVERY TIMES

Any delivery times, estimated arrival times or delivery timeframes displayed on this website are provided for general guidance unless a specific delivery arrangement has been agreed with the customer.

Actual delivery times may be affected by circumstances including:

• Traffic congestion
• Road conditions
• Weather conditions
• Accidents
• Road closures
• Vehicle breakdowns
• Loading or unloading delays
• Waiting time
• Access restrictions
• Customer or site delays
• Events outside our reasonable control

Nothing on this website should be interpreted as a guarantee of a particular delivery time unless that time has been specifically agreed and confirmed as part of the booking.

7. DELIVERY SERVICES

The description of courier and delivery services on this website is provided for general information.

The services available for a particular booking may depend on the goods, vehicle requirements, collection and delivery locations, access conditions, timing, legal requirements and other circumstances.

SSP Delivery Limited reserves the right to decline a delivery request where the requested service cannot reasonably or lawfully be provided.

Where a booking has been accepted, the specific terms and arrangements applicable to that booking will apply.

8. CUSTOMER-SUPPLIED INFORMATION

Customers are responsible for ensuring that information supplied to SSP Delivery Limited through this website, by telephone, email or other communication is accurate and complete.

This may include information relating to collection and delivery addresses, contact details, goods, dimensions, weight, quantity, access requirements, special handling requirements and any other information relevant to the delivery.

Incorrect or incomplete information may affect the quotation, vehicle selection, collection or delivery arrangements and may result in additional charges where permitted under the applicable booking terms.

9. THIRD-PARTY WEBSITES

Our website may contain links to websites, platforms or services operated by third parties.

These links may be provided for convenience, reference or additional information.

SSP Delivery Limited does not control third-party websites and is not responsible for their content, availability, security, accuracy or privacy practices.

The inclusion of a third-party link does not necessarily mean that SSP Delivery Limited endorses or recommends that website or service.

Users should review the relevant terms, privacy policies and other information provided by third-party websites before using them or providing personal information.

10. WEBSITE AVAILABILITY

We aim to keep this website available and functioning correctly. However, we cannot guarantee that the website will always be available, uninterrupted, secure or free from technical errors.

The website may occasionally be unavailable because of maintenance, technical problems, hosting issues, security measures, updates or other circumstances outside our reasonable control.

11. WEBSITE SECURITY

SSP Delivery Limited takes reasonable steps to maintain the security and integrity of this website.

However, no website, online service or electronic transmission can be guaranteed to be completely secure.

Users should take reasonable precautions when accessing websites, submitting information online and communicating electronically.

12. INTELLECTUAL PROPERTY

Unless otherwise stated, the content of this website, including text, logos, branding, graphics, images, layouts and other materials, is owned by or licensed to SSP Delivery Limited.

Website content must not be copied, reproduced, modified, distributed, republished or commercially used without prior written permission from SSP Delivery Limited, except where permitted by law.

13. NO PROFESSIONAL ADVICE

Information provided on this website is general information about SSP Delivery Limited and the services we provide.

It is not intended to constitute legal, financial, insurance, tax, regulatory or other professional advice.

Where professional advice is required, you should obtain advice appropriate to your individual circumstances from a suitably qualified professional.

14. ERRORS AND UPDATES

If we identify an error, omission or outdated information on this website, we may correct or update the relevant information without prior notice.

We may also update information about our services, vehicles, operating arrangements, prices or other business information from time to time.

The publication of updated website information does not automatically change the terms of an existing confirmed booking unless the change is otherwise agreed or permitted under the applicable booking terms.

15. NO GUARANTEE OF WEBSITE INFORMATION

While SSP Delivery Limited takes reasonable care when preparing and publishing website information, we do not guarantee that information on this website will always be accurate, complete, current or suitable for a particular purpose.

Customers should obtain a specific quotation and confirm the relevant arrangements with SSP Delivery Limited before relying on website information for a particular delivery.

16. LIMITATION OF THIS DISCLAIMER

Nothing in this Website Disclaimer is intended to exclude or limit any liability or legal responsibility that cannot lawfully be excluded or limited.

Nothing in this Disclaimer excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or restricted.

Nothing in this Disclaimer affects statutory consumer rights or other rights and remedies that apply under applicable law.

17. RELATIONSHIP WITH OUR TERMS & CONDITIONS

When you book a courier or delivery service with SSP Delivery Limited, the booking is subject to our Terms & Conditions of Carriage and any specific terms agreed as part of the booking.

Where applicable, our Refund & Cancellation Policy also forms part of the booking information and explains how cancellations, cancellation charges and refunds are handled.

General information published on this website does not replace the specific terms of an accepted quotation or booking.

Where there is a difference between general website information and the specific terms of an accepted booking, the specific booking terms will apply, subject to applicable law.

18. CONSUMER RIGHTS

If you are a consumer, nothing in this Website Disclaimer is intended to remove or restrict any rights or remedies that you have under applicable consumer protection law.

Our services are subject to the statutory rights that apply to the particular booking and the circumstances in which the services are provided.

Nothing in this Disclaimer limits any right that cannot lawfully be excluded or restricted.

19. CHANGES TO THIS DISCLAIMER

SSP Delivery Limited may update this Website Disclaimer from time to time to reflect changes to our website, services, business practices or applicable law.

The latest version will be published on this page and will show the date on which it was last updated.

20. CONTACT